1. Information We Collect

 

We may collect the following personal information from guests, visitors, and inquiries:

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Personal Information

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• Full name

• Contact number

• Email address

• Home address

• Government-issued ID details

• Vehicle information for registration and security purposes

 

Booking & Reservation Information

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• Reservation dates

• Number of guests

• Payment details

• Booking preferences and special requests

 

Technical & Online Information

 

When you visit our website or social media pages, we may collect:

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• IP address

• Browser type

• Device information

• Website usage data through cookies and analytics tools

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2. How We Use Your Information

 

Your information may be used for the following purposes:

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• Processing reservations and bookings

• Verifying guest identity

• Providing customer service and guest support

• Sending booking confirmations and pre-arrival instructions

• Managing check-in and check-out procedures

• Ensuring property security and safety

• Processing payments and security deposits

• Improving our services and guest experience

• Sending promotional offers, updates, or marketing materials (only when permitted)

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3. Sharing of Information

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We do not sell or rent your personal information. We may share your information only with:

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• Authorized employees and staff

• Payment processors and booking platforms

• Government authorities when legally required

• Service providers necessary for business operations

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All shared information is handled with appropriate confidentiality and security measures.

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4. Data Protection & Security

 

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against:

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• Unauthorized access

• Loss or theft

• Misuse

• Alteration or disclosure

 

While we strive to protect your information, no electronic transmission or storage system is completely secure.

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5. CCTV & Property Security

 

For the safety and security of guests and property, CCTV cameras may be installed in public and common areas of the resort.

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CCTV monitoring is strictly for:

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• Security purposes

• Incident investigation

• Property protection

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No cameras are installed in private areas such as bedrooms, comfort rooms, or bathrooms.

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6. Cookies & Website Analytics

 

Our website may use cookies and analytics tools to improve user experience and website performance.

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Cookies may help us:

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• Understand visitor behavior

• Improve website functionality

• Enhance marketing and advertising efforts

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Users may disable cookies through their browser settings.

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7. Retention of Information

 

We retain personal information only for as long as necessary to:

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• Fulfill booking and operational requirements

• Comply with legal obligations

• Resolve disputes

• Enforce resort policies

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After the required retention period, information is securely deleted or disposed of.

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8. Your Rights

 

Subject to applicable laws, you may have the right to:

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• Access your personal information

• Request correction of inaccurate data

• Request deletion of information where applicable

• Withdraw consent for marketing communications

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Requests may be submitted through our official contact channels.

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9. Third-Party Platforms

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Reservations made through third-party platforms (such as Airbnb, Facebook, or other travel platforms) are also subject to the privacy policies of those respective platforms.

We encourage guests to review their policies separately.

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10. Changes to This Privacy Policy

 

INDA FARM RESORT reserves the right to update or modify this Privacy Policy at any time without prior notice. Updated versions will be posted through our official channels.

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11. Contact Information

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For questions, concerns, or requests regarding this Privacy Policy, you may contact:

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INDA RESORT CORP.

Telephone No.: +63 45 407 5565

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Thank you for trusting INDA FARM RESORT. We are committed to protecting your privacy while providing a safe, relaxing, and enjoyable guest experience.